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Customer Service

Delivery of the first-class customer service is at the forefront of everything we do. We understand the needs of our customers and we have put together a highly skilled team, backed-up by carefully honed systems, so that we always exceed our customers expectations.

With offices throughout the China and overseas, High-efficiency communication and teamwork are vital if we are to meet our promises. Our customer service team is based at  Foshan, China, the hub for order processing and shipping. On a daily basis the team there deals with everything from sampling, order confirmation to transport and shipping schedules, technical support and dealing with customer queries. We pride ourselves on the professional manner with which these tasks are dealt and set ourselves an uncompromising goal of delivery to the customer on time, every time.